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Aide à la création d'album photo ou de livre photo

Aide à la création d'album photo ou de livre photo

Frequently Asked Questions

Generally, creating your album is very quick and can be completed in a few minutes. Depending on what you want to share in your photo book, selecting the photos can be the longest part. If it's a simple compilation of photos, it can be very fast: a few minutes are sufficient to place your photos. However, if you want to tell about your last trip, you will need to sort and select your photos, then organize your story. On average our customers create this type of photo album in 1 or 2 hours.
There is no limit to the number of photos. You can choose to put only one photo per page, or put dozens. It really depends on what you want to share in your photo album.

We generally recommend using 2 to 4 photos per page. This allows for more airy layouts and more pleasant viewing.

The answer is: YES. Our photo books are completely customizable. You can add as many photos as you want, position and resize them as you like.

You can also add as many texts as you want. Our application also offers a collection of images and page backgrounds that will allow you to decorate your photo album to make it unique.

YES the cover is fully editable and customizable. You can add your photos and texts on the front, the back, and also the spine of the photo album.

Our application allows you to view your cover open flat. This way it is more practical to visualize the final rendering, and to be able to create original layouts.

The maximum number of pages depends on the cover you choose for your photo album. An album with a soft cover can contain up to 400 pages. An album with a hard cover can contain up to 252 pages.

The albums with the fewest pages are the albums with lay flat opening (48 pages) and stapled booklets (36 pages).

Delivery times are very fast. Once the order is placed, if you opt for express delivery, you will receive your photo album in 24H. And if you opt for standard delivery, it will take 3 to 4 days.

Delivery times do not depend on the number of photo books ordered. Whether you order 1 photo album or 200, the timings are the same.

Yes, you can share your photo album. You have the option to share it either by email or on social networks.

Go to your account, locate your photo book and enable sharing. You will then have a unique web address for your album that you can share with your loved ones.

It's the 5mm border around your pages where you should not place important content.

Printing houses print albums on large sheets over a meter wide and several meters long. These sheets are then cut to extract your pages. The cutting is done on industrial machines with a precision of around 5 millimeters. Bleed corresponds to these 5 millimeters. Therefore, make sure not to place important content (text, faces) within 5 mm of the edges of your pages.

The answer is: YES. Our website allows you to import WORD, PDF, or PowerPoint files. They are then converted and added directly into your photo album.

We recommend the use of PDF files because they are universal. This means that they use standards that allow them to be displayed the same way on any computer. WORD and PowerPoint files are not universal and may display differently on our computers (different font size, altered photo colors, etc.).

You can cancel your order up to 24 hours after placing it without any fees. You can also modify your order up to 24 hours after placing it without any fees.

Just contact us by email or phone, and we will proceed with the cancellation or modification of your order. After 24 hours, unfortunately, the order has already been printed and cannot be canceled.

You can download the invoice for your order directly from your online account.

Go to the Orders tab, locate your order and then you will see a link "Download my invoice". If you are a professional, you have the option to specify a billing address different from the delivery address.

Don't worry, at Flexilivre we reprint for free your order. And we resend it to you quickly!

Just take 2 or 3 pictures (with your mobile phone for example). These pictures must be clear and allow us to see the damage. Then send them to us by email responding to any email you have received from us. As soon as we receive your message, we will start reprinting your order.

Unfortunately, it is not possible to extend a discount code. Once the date has passed, it is no longer usable.

Our promotions are linked to negotiations with our suppliers (paper, transport, printing). This explains why we do not have the ability to extend promotional offers beyond the periods set in advance. However, we regularly launch promotions on our site. And if your order cannot wait, just contact us and we will offer you a solution.

Also see:

  • Our Frequently Asked Questions
    Here you will find the most frequently asked questions from our customers on topics as diverse as photo album creation, ordering or layouts.
  • Access our tutorials
    Here you will find all our tutorials that will assist you completely in the creation of your photo album.