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I won't be present during the delivery

If you opted for a normal delivery: in your absence, if the package can be left in your mailbox or with your building's caretaker, it will not be a problem. Otherwise, the delivery person will drop off your order at the nearest parcel relay point or post office. You will be informed by a delivery notice (if it's the Post) or by SMS.


If you opted for a Quick Delivery, then the courier will need a signature. If you're not present, your package will automatically be left at the nearest parcel relay point.


If your package has been left at a parcel relay point or at the post office, don't forget to bring an ID with you before you go!

In any case, do not hesitate to contact us if you need more information.