Some users occasionally report a problem at the time of payment. Everything goes well for the design of the photo book, but it's impossible to pay. What to do?
When a problem occurs at this stage, our technical team is immediately informed at any hour of the day or night and resolves it right away. In 99% of cases, this problem is related to the user's own computer and not to FlexiLivre.
The simplest solution, which almost always works, is to use another browser to finalize your order.
We recommend Chrome and Firefox.
If you still can't place your order, please do not hesitate to contact us either by email: Contact
Or by phone from 9 am to 6 pm, Monday to Friday.